Billing Terms & Conditions

Last Updated: August 11, 2026

This page lays out how paying at steadrow.com works — when the charge happens, what protects your card details, and what to do if a number on a statement ever looks wrong. Plain terms, no surprises.

When you're charged

The full order amount is charged when the order is placed — not when it ships. Payment must complete before an order is processed or shipped; an order is only confirmed once its payment is. If we cancel an order for any reason before it ships, the charge comes back in full, automatically, with no fee.

What we accept

Checkout shows every payment method available to you, and that list is the authoritative one. Today it includes major credit and debit cards processed through Shopify Payments and PayPal; where digital wallets or installment options appear at checkout, their terms come from the provider shown and are agreed directly with them.

How payment is protected

Checkout runs over encrypted connections (SSL) through PCI-compliant payment gateways operated by Shopify Payments and PayPal. Card numbers go straight to those processors — Steadrow never sees, stores, or has access to full card details, which is exactly how it should be.

Currency

Every price and every charge is in US dollars (USD). For cards issued outside the US, the card issuer sets the exchange rate and any foreign-transaction fee.

Taxes

Applicable US sales tax is calculated and shown at checkout before payment — the checkout total is the final total. There are no hidden or later charges of any kind; we sell no subscriptions and nothing on this store bills twice.

Discounts

When a discount code or promotional price applies, its conditions are stated where the offer appears, and the discounted total is shown at checkout before payment.

The statement line

Card statements show the charge as STEADROW. Seeing an unrecognized charge? Email info@steadrow.com with the amount and date before disputing it with the bank — a person will trace it within 1-2 business days, and if it is wrong, we fix it at our end faster than a chargeback would. Chargebacks that turn out to be unauthorized or fraudulent are investigated and disputed.

Declined or failed payments

If a payment fails, the order simply does not go through — nothing ships and nothing is owed. Pending pre-authorizations from failed attempts are released by the card issuer, typically within a few business days.

Fraud screening

Orders may be reviewed for payment fraud, and we reserve the right to cancel, refuse, or hold an order that screening flags. If an order is held, we email for verification — high-value orders may occasionally need an extra identity check — and if verification isn't completed, the order is cancelled and refunded in full.

Refunds

All refunds return to the original payment method, on the timelines stated in the Refund & Return Policy.

Changes

If these billing terms change, the new version appears on this page with a fresh Last Updated date, and continuing to use the store after that means the posted version applies.